Our Team

People behind the policies

Specialists Who Treat Coverage as a Craft

DMARC is staffed by plan designers, eligibility analysts, and claims leads. Together they translate workshop language into decisions drivers can understand.

Albert Flores

Coverage Director

Designs benefit schedules and reviews high-complexity authorizations.

Theresa Webb

Claims Lead

Guides workshops through diagnosis notes, estimates, and parts approval.

Darrell Steward

Plan Advisor

Matches mileage, usage, and budget to Essential or Premier protection.

Arlene McCoy

Eligibility Analyst

Screens service history so contracts start on an honest foundation.

Brooklyn Simmons

Electrical Specialist

Reviews module, sensor, and hybrid-related claim files.

Jacob Jones

Client Care

Keeps email updates moving from first inquiry through claim closure.